Built 100% by SONDA • 52+ years of experience

One platform. Infinite solutions.

The intelligent orchestrator that connects the physical and digital world to transform city and industry management.

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52+

Years of experience

10+

Countries in the Americas

100%

Cloud native

24/7

Continuous support

Certified security and compliance

ISO 27001

AES-256 encryption

Hosted on Cloud

99.9% SLA

GDPR compliant

SOC 2 Type II

NENA standard

The cost of operating blindly

Cities and industries are facing critical challenges

Digital transformation cannot wait. Every day without intelligent operations creates missed opportunities and unnecessary operational risk.

Fragmented systems

Information is spread across multiple platforms, vendors, and teams that do not communicate with each other.

Reactive management

Slow response to incidents and critical events caused by limited real-time visibility.

Data without action

Large volumes of information that never become effective operational decisions.

High costs

Unplanned interruptions, contractual penalties, and declining user experience.

The solution

Smart Platform

The intelligent orchestrator

An intelligent layer that connects, orchestrates, and anticipates the operation of cities and industries. It centralizes operational information and turns it into action.

Manage physical assets with complete traceability

Monitor IoT devices with multiple protocols

Centralize events and incidents in a command center

Facilitate bidirectional citizen communication

Generate reports and dashboards for decision-making

Total integration

REST API, databases, telephony and connected external systems.

Multi-protocol

MQTT, SNMP, Modbus, OPC-UA and more to connect any device.

Real-time analytics

Rules engine, dashboards and exportable PDF and Excel reports.

Citizen experience

Cross-platform app with incidents, news and emergency buttons.

Industries

Solutions adapted to each industry

Smart Platform adapts to each sector and enables the capabilities your operation requires.

Transportation

Highways - Metro - Airports

Operational continuity, road safety and predictive infrastructure management.

Reduced interruptions

Improved safety

Data-driven decisions

Municipalities

Smart cities

Integrated urban management for safety, lighting, traffic, green areas and emergencies.

Better citizen service

Efficient resources

Transparency

Education

Smart Campus

Educational infrastructure, safety and community communication.

Safe campuses

Efficient management

Fluid communication

Utilities

Water - Energy - Gas

Critical infrastructure monitoring, continuity and incident response.

Operational continuity

Efficiency

Compliance

Retail

Supermarkets - Malls - Warehouses

Branch monitoring, incident management and commercial operation analysis.

Multi-store visibility

Integrated security

Operational analysis

Banking

Branches - ATM - Data Centers

Central orchestration for banking operations with continuity and traceability.

Operational continuity

Physical security

Compliance

Healthcare

Hospitals - Clinics - Networks

Integrated management of medical assets, critical events and SLA execution.

Care continuity

Clinical safety

Controlled SLA

Manufacturing

Plants - Production

Unified industrial operations for productivity, safety and efficiency.

Production continuity

Plant safety

Measured efficiency

Mining

Sites - Plants - Logistics

Integrated mining chain visibility for safety, continuity and logistics control.

Operational continuity

Integrated safety

Logistics control

Modules

Modular and scalable capabilities

Choose what you need today and scale when required. Each module adds specific functionality while preserving one orchestration layer.

Desliza o cambia de modulo para ver mas capturas.

Asset Manager

Comprehensive asset lifecycle management

Complete asset lifecycle

QR, barcode and RFID identification

Planned tasks and incidents

Supplies and stock control

Industries where it applies:

Transportation

Municipalities

Factories

Healthcare

Universities

Compare modules

Benefits

Why choose Smart Platform

A world-class platform backed by SONDA's experience and strength.

100% developed by SONDA

Over 52 years of experience backing every line of code.

Multi-language and multi-scenario

Available in Spanish, Portuguese and English. Adaptable to any context.

Fully scalable

Grows with your operation. From pilots to massive deployments.

SaaS and Cloud-native

No own infrastructure. Automatic updates and always available.

24/7 Support

Continuous support with expert teams.

Enterprise security

Security certifications and compliance with international standards.

Real outcomes

Success cases

Deployments across Latin America show how the platform reduces incidents, accelerates response and improves service.

Mexico

BRT System

Public Transit

Mass public transit infrastructure monitoring

Maintenance management of all transportation system assets, integrating buses and stations with real-time monitoring.

+9,500

managed assets

+900

buses monitored

250

stations

Modules used:

Uruguay

Emergency Services

Healthcare

Emergency medical vehicle management

Centralized management of ambulances and emergency vehicles with mileage-based maintenance planning.

+100

assets

Auto

automatic tasks

km integration

Modules used:

Mexico

Urban Rail

Transportation

Light rail operations support system

Management of all assets and maintenance in a light rail system, eliminating information silos.

cabins

160

assets

Cloud

architecture

Modules used:

Uruguay

Public Safety

Government

National Public Safety Integrated System

Improving real and perceived citizen safety by optimizing 911 response processes with updated technology.

+8k

cameras

+350

LPR

+180

stations

Modules used:

Uruguay

Oil & Gas

Energy

Physical security asset management in refinery

Physical security asset management across multiple refinery plants with maintenance control and plant-level permissions.

plants

+5k

assets

Multi

profiles

Modules used:

Uruguay

Supermarkets

Retail

Comprehensive supermarket chain security

Unification and centralization of physical security management across branches to reduce operational costs.

+2k

cameras

110

stores

Reuse

infrastructure

Modules used:

Chile

Municipal

Government

Municipal security and emergency response

Replacement and upgrade of security emergency management software to reduce response times.

7x24

operation

months dev

Multi

integrated modules

Modules used:

Uruguay

Agri-food Center

Logistics

Agri-food monitoring and operations center

Comprehensive security solution for metropolitan agri-food center with centralized management.

+350

cameras

hectares

COC

operations center

Modules used:

Mexico

Electromobility

Transportation

EV charging infrastructure monitoring

Electric vehicle yard management focused on environmental improvement and resource optimization.

yards

Real

real time

IoT

integration

Modules used:

Chile

Retail

Telecommunications

Centralized telecom infrastructure monitoring

Centralized video surveillance and branch monitoring serving Marketing, Security, and IT requirements.

+1k

devices

150

branches

National

coverage

Modules used:

Uruguay

Cellulose

Industry

Cellulose production line quality control

QA tasks on production lines using video cameras and sensors for quality control.

production lines

Vision

video analytics

Sensors

height measurement

Modules used:

Colombia

Metro

Transportation

Self-service machine communication and support

Communication solution from self-service machines to service center via a single button.

187

machines

Simple

one button

24/7

availability

Modules used:

Uruguay

Building Management

Utilities

Corporate building BMS system

Building management system (BMS) for centralized monitoring of PDUs, racks, HVAC, and sensors.

+500

sensors

PDUs monitored

24/7

continuous monitoring

Modules used:

Panama

Interoceanic Canal

Logistics

RFID asset control for logistics warehouses

Asset control and traceability system using RFID for inventory management in 5 critical logistics warehouses.

warehouses

+10k

RFID assets

99%

inventory accuracy

Modules used:

Testimonials

What our clients say

"We achieved full visibility over 9,500+ assets in real time. Maintenance planning went from reactive to fully organized."

Operations Direction

Mexico

"We manage 9 plants and 5,000+ security assets with role-based access per location. Automated reports transformed our decision-making."

Security Manager

Uruguay

"Integration with telephony and the 911 system allowed us to coordinate firefighters, police and medical emergencies from a single platform, significantly reducing response times."

Emergency Coordination

Uruguay

"We centralized security across 110+ stores with 2,000+ cameras. Managing incidents from a single monitoring center drastically reduced operational costs."

Corporate Security Lead

Uruguay

"We monitor 1,000+ devices across 150 branches nationwide. Real-time dashboards and automatic alerts give us total infrastructure control."

CTO

Chile

"IoT-powered electromobility management lets us monitor 15 charging yards, optimizing battery usage and electrical infrastructure in real time."

Infrastructure Director

Mexico

"We didn't just maximize resources. We now have the data to drive future growth. Centralized monitoring of 140+ cameras transformed our operation."

Monitoring Center Lead

Uruguay

"We integrated sensors and video analytics across 3 production lines for quality control. Automatic alerts let us catch issues before they escalate."

Quality Manager

Uruguay

Over 15 organizations across 8 countries already trust Smart Platform

Transform your operation with Smart Platform

Let's talk about how we can help you digitalize and optimize your city or industry management.

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